Macpac Discount Codes 2026

Macpac Free Shipping Options and Costs

Free shipping is available on all standard online orders over $100. For orders below this threshold, a flat shipping fee of $10 applies. Bulky items such as large packs or camping equipment carry a separate shipping fee of $20 due to their size and weight. Orders are dispatched from Macpac's network within half to three business days. Deliveries to most metropolitan areas arrive within two to four business days of dispatch, while rural destinations may take up to two additional days. Macpac uses Australia Post and selected couriers to fulfil online orders, and all deliveries come with tracking via the Australia Post parcel tracker. Deliveries are also available to P.O. boxes within Australia. A Click & Collect service is available, allowing customers to order online and collect from their nearest Macpac store in as little as four hours.

Macpac Returns Policy

Macpac accepts change of mind returns within 60 days of purchase, provided the item is unworn, unused, in its original packaging, and has all tags intact. Proof of purchase is required. Original packaging such as shoe boxes must be returned free of tape, writing, or stickers. Certain items cannot be returned for change of mind unless a clear manufacturing error is present — these include swimwear, masks, underwear, food products, gas canisters, helmets, goggles, socks, and gift cards. Delivery fees are not refundable on change of mind returns. Returns can be processed free of charge in-store at any Macpac location. Alternatively, items can be sent back via post or courier, or through the Macpac Australia Post returns portal. Postal returns via Australia Post incur a flat fee of $19.95. Once a returned parcel is received, Macpac aims to process refunds or exchanges within three to five business days.

Macpac Warranty and Repairs

Macpac stands behind the durability of its gear with a warranty that covers manufacturing faults and material defects for as long as the product, materials, or components can reasonably be expected to last — there is no fixed expiry date on this coverage. Customers who receive a damaged, faulty, or incorrectly described item are entitled to a refund, replacement, or repair in accordance with the Australian Consumer Law. The warranty does not cover normal wear and tear, accidental damage, modifications, or damage resulting from improper use or storage. For gear that has been accidentally damaged during an adventure, the Macpac repairs team can assess and repair it for a reasonable fee, both in-store and via mail. Macpac encourages customers to clean and maintain their gear regularly to extend its lifespan, reflecting the brand's long-standing commitment to sustainability and quality.

The Macpac Club

The Macpac Club is a free membership programme open to all shoppers. Members receive access to exclusive members-only pricing, 20% off Macpac products, special offers not available to general customers, and receipt-free warranty — making it simpler to submit claims on gear without needing to retain proof of purchase. Signing up is free and can be done online through the Macpac website. For regular Macpac shoppers, joining the club is one of the most consistent ways to reduce spend on outdoor apparel and equipment year-round, alongside using a Macpac discount code at checkout.

Macpac Price Match Guarantee

Macpac offers a price match guarantee for customers who find an identical product at a lower price from an Australian-based competitor with an ABN. The matched price must reflect the competitor's total cost including GST, delivery, and any additional charges. To qualify, the competitor's product must be identical in brand, model number, and colour, and must be currently in stock and available for delivery or same-day collection. Clearance items, gift cards, trade quotes, and marketplace sellers are excluded from the guarantee. Price match requests can be made in-store by presenting the competitor's advertised price to a Macpac team member, or by phone for online orders