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On Trend Beauty ships all orders from its Melbourne warehouse using Australia Post eParcel, with both standard and express options available. Standard eParcel is priced at a flat rate of $8.95 for all orders anywhere in Australia, while Express Post eParcel is available at a flat rate of $12.95. Both options include tracking and a safe drop service, so orders can be monitored via the Australia Post website from the moment they are dispatched. On Trend Beauty aims to dispatch all orders within 1 to 2 business days of placement, with slightly longer dispatch times of 1 to 3 business days possible during peak periods. Orders are processed Monday to Friday in line with Victorian public holidays. International shipping is also available at a flat rate of $9.99 via Australia Post, with estimated transit times of 4 to 7 business days from Australia. An On Trend Beauty discount code applied at checkout can help reduce the overall cost of your order before shipping fees are added.
On Trend Beauty accepts returns and refunds on purchases where customers are unsatisfied, subject to a few conditions. To initiate a return, customers must contact [email protected] within 14 days of receiving their order, providing the order number, a description of the issue, and supporting images where relevant. For items that arrive damaged, faulty, or not as described, On Trend Beauty provides a prepaid return label so there is no cost to the customer. Once confirmation of the return shipment is received, a refund or exchange is processed promptly. For change of mind returns, the item must be unopened and in its original packaging, and the cost of returning the item is the responsibility of the customer. Shipping fees are not refunded unless the item is damaged or faulty. For international returns, customers are required to ship items back at their own cost, after which the relevant refund is issued.
The #BFFClub is On Trend Beauty's free loyalty programme, designed to reward regular shoppers with points that can be redeemed against future purchases. Membership is free to join and new members receive 200 points simply for signing up. From there, 3 points are earned for every $1 spent, and all accumulated points never expire. Once a member reaches 1,000 points, a $10 voucher is issued to use on a future order. A birthday bonus of 1,000 points is also awarded each year, providing a generous reward to spend on the next purchase. Additional points can be earned by adding a birthday to the account, following On Trend Beauty on Instagram, and following the brand on Facebook, with 20 points credited for each action. Members also receive early access to new product drops, sale events, and exclusive offers before the general public. Pairing #BFFClub points with an On Trend Beauty voucher code found on this page can help maximise savings across every order.
On Trend Beauty operates differently from traditional beauty retailers by purchasing stock opportunistically rather than through fixed seasonal orders. This approach involves buying products when exceptional opportunities arise, such as excess inventory from distributors, international stock allocations, salon-sized formats not widely available in Australia, short-term bulk buying windows, and packaging updates or limited production runs. Because these purchases occur outside normal retail buying cycles, products can be secured at far better prices, with those savings passed directly to customers. The result is that shoppers can access the same well-known prestige beauty brands — including names such as La Mer, Kerastase, Elemis, and Estee Lauder — at significantly reduced prices compared with traditional retailers. Stock on the site changes frequently due to this buying model, meaning there is always something new to discover. All products sold through On Trend Beauty are 100% genuine, sourced from trusted suppliers, distributors, and international partners.
Applying an On Trend Beauty discount code at checkout is a straightforward process. Browse the On Trend Beauty website and add your chosen skincare, haircare, makeup, or fragrance products to your cart. When you are ready to complete your purchase, navigate to the checkout and look for the discount or promo code entry field. Enter your On Trend Beauty voucher code exactly as it appears, including any capital letters, then click apply to see the saving reflected in your order total. Most On Trend Beauty promo codes cannot be combined with other offers, and some codes may carry a minimum spend requirement or apply only to selected product categories. It is worth checking the terms of each code before applying it to ensure it is valid for the items in your cart.
On Trend Beauty is an Australian-owned online beauty retailer based in Melbourne, specialising in authentic prestige skincare, haircare, makeup, fragrance, and body care at significantly lower prices than traditional retailers. The store sources well-known brands such as Kerastase, La Mer, Estee Lauder, K18, Redken, and Elemis by purchasing stock opportunistically — including excess inventory, international stock allocations, and bulk buying opportunities — and passing those savings directly on to customers. With over 20 years of experience in online retail and more than 40,000 parcels shipped across Australia, On Trend Beauty has built a reputation for reliable service and genuine value. Check this page for the latest On Trend Beauty discount codes and voucher codes before placing your next order.