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All Sussan online orders are shipped via Express Shipping with Australia Post, dispatched from Melbourne. Once an order has been placed, allow 1 to 4 business days for processing before dispatch, excluding weekends and public holidays. Tracking details are emailed within 24 hours of dispatch. All orders are sent with authority to leave, and delivery can be managed or redirected via your MyPost account on the Australia Post website or app.
Sussan offers a 30-day change of mind returns policy for most items purchased online or in store. To be eligible, items must be returned in unworn, original condition with all labels and tickets attached, along with proof of purchase. Refunds are processed to the original payment method, excluding delivery charges and the value of any VIP discount vouchers or promotional codes used. Exchanges are not available for online returns; customers wishing to exchange an item may do so in store or by returning the item and placing a new order.
The Sussan VIP Programme is a loyalty rewards programme that allows members to earn points on every eligible purchase. Members earn 1 point for every $1 spent, and accumulating 500 points within 12 months earns a $50 discount voucher, valid for 3 months for use in store or online. New members who join and are subscribed to Sussan's email updates receive a $20 welcome discount voucher, which is valid on a single transaction of $100 or more. VIP members also receive a $20 birthday discount voucher, emailed 7 days before their birthday each year. Points balances and earned vouchers can be viewed at any time through the online VIP account dashboard.
Sussan offers a Click & Collect service available at all Sussan store locations across Australia. Customers who spend $30 or more online qualify for free Click & Collect. This service allows shoppers to purchase online and pick up their order from a convenient store near them, avoiding standard delivery costs. Once an order is ready for collection, customers will be notified and can collect from their chosen store at a time that suits them.
Sussan is a women's fashion retailer offering a wide range of clothing including dresses, tops, sleepwear, and accessories for everyday style. With stores across Australia and a full online shop, Sussan is a go-to destination for contemporary, quality womenswear designed with Australian women in mind. The brand is well known for its inclusive sizing and accessible price points across seasonal collections. Browse this page for the latest Sussan discount codes and voucher codes to save on your next order.