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THOMAS SABO Australia ships every Australian online order via Express delivery, with free shipping on orders over $149 AUD and a flat $15 AUD on orders below that threshold. New Zealand customers receive free standard shipping on orders over $199 NZD, with a flat $19 NZD applied to smaller orders. Orders are usually dispatched within 24 hours of payment, and a signature is required on delivery as the parcel contains jewellery. Tracking is provided through a confirmation email once the order has been dispatched, allowing customers to monitor the parcel from warehouse to door.
THOMAS SABO accepts returns and exchanges within 30 days of receiving an order on items returned unworn and in their original packaging, with the protective packaging keeping the jewellery safe in transit. Final Sale items are eligible for return within a shorter 14-day window. Refunds and exchanges are processed using the original tender type, including PayPal, Afterpay, gift card, or credit card, and refunds are typically processed within 5-7 business days of the warehouse receiving the parcel. Items purchased through retail stockists must be returned to the original store rather than to the THOMAS SABO online warehouse.
New customers who sign up to the THOMAS SABO newsletter receive a welcome code worth 10% off their first online order, applied at checkout once the unique code has been entered. Subscribers also gain first access to exclusive product drops, seasonal campaigns, and limited-edition collaborations. The signup form sits in the website footer and only requires an email address. Pairing the welcome discount with an active THOMAS SABO voucher code at checkout is a useful way to save on a higher-value charm or jewellery purchase.
The THOMAS SABO Rewards programme is a free members club that lets shoppers earn points on every online purchase that convert into Cash Rewards for future orders. Members also receive exclusive seasonal offers, members-only sales, and early access to new collection launches. Joining is completed online with an email address and a personal account, and the savings are applied automatically once the customer is logged in. Cash Rewards do not cover shipping costs, but the programme is a useful long-term saving for shoppers who buy THOMAS SABO charms or jewellery regularly.
The THOMAS SABO Refer a Friend programme offers existing customers an additional reward for introducing new shoppers to the brand. The referrer receives a discount or credit when the referred friend completes a qualifying first order, and the friend in turn receives a welcome offer at the same time. The dedicated Refer a Friend page in the website footer outlines the current value of the offer and the steps to share the unique referral link. The programme works alongside an active THOMAS SABO discount code at checkout for additional savings.
THOMAS SABO covers its jewellery and watches against manufacturing defects under a dedicated warranty, with the full conditions outlined on the Warranty Information page in the website footer. The brand also publishes care guides for sterling silver, gold, and gemstone pieces to help customers protect their investment over time. Any warranty claim is initiated by contacting the customer service team with proof of purchase, and approved claims may include a repair or replacement of the affected item. The wider Product Information page provides details on materials, hallmarks, and gemstone certification.
Applying a THOMAS SABO discount code at checkout is a quick process. Start by browsing the THOMAS SABO Australia website and adding your chosen jewellery, charms, watches, or accessories to your bag. When you are ready to check out, look for the discount code field on the payment page. Enter your THOMAS SABO voucher code exactly as it appears, including any capital letters, and click apply. The discount will be reflected in your order total before you confirm payment. Please note that most THOMAS SABO promo codes cannot be combined with other offers, and some may require a minimum spend or apply only to selected product categories.
THOMAS SABO is a German jewellery and watches label founded in 1984, recognised for its sterling silver charms, fine pearls, gemstone pieces, and contemporary watch collections. The Australian online store covers women's and men's jewellery, charm club bracelets and pendants, watches, and personalised pieces, with regular seasonal collections and limited-edition collaborations. Browse this page for the latest THOMAS SABO discount codes and promo codes to save on your next order.