“She was engaged, she was concerned, she knew what to say. She is the Prime Minister of New Zealand, but they felt she was there with them and that nobody else mattered,” Sarah Ahmed, a local who was present at the college, told The Sydney Morning Herald.
This is what a leader looks like.
Ardern also urged the public not to speak the name of the Christchurch gunman, asking that the focus remains on those that lost their lives. “He sought many things from his act of terror, one was notoriety. And that is why you will never hear me mention his name.
“A 28-year-old man, an Australian citizen, has been charged with one count of murder. Other charges will follow,” she said in an address to Parliament on Tuesday afternoon. “To other's I implore you: speak the name of those who are lost rather than the name of the man who took them.”
“He may have sought notoriety, but we in New Zealand will give him nothing. Not even his name.”
Ardern also vowed to tighten New Zealand's gun laws, making it a priority for her government. "I can tell you one thing right now: our gun laws will change," she said. "There have been attempts to change our laws in 2005, 2012 and after an inquiry in 2017. Now is the time for change."
"Ms Ardern's performance has been extraordinary - and I believe she will be strongly lauded for it both domestically and internationally," political commentator Bryce Edwards of Victoria University in Wellington. said.
It was also Ms Ardern's response to the attack that sparked praise, saying the attack had not happened because New Zealand was a safe harbour for hate, or racism or extremism.
"We were chosen for the very fact that we are none of those things," she said in a national address during which her voice cracked with emotion at times. Because we represent diversity, kindness, compassion. A home for those who share our values. Refuge for those who need it. And those values will not and cannot be shaken by this attack," she said.
"You may have chosen us - we utterly reject and condemn you."