"The whole family is saddened to learn the full extent of how challenging the last few years have been for Harry and Meghan. The issues raised, particularly that of race, are concerning," the statement reads.
"While some recollections may vary, they are taken very seriously and will be addressed by the family privately."
During their interview with Oprah, Meghan and Harry revealed that while they served as senior members of the royal family, there were "concerns and conversations about how dark [Archie's] skin might be."
But while Harry didn't reveal which member of the royal family it was, Oprah did confirm that he wanted to make it clear that it was not Her Majesty nor Prince Philip who made the comments.