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Florsheim offers exclusive previews and offers to newsletter subscribers. Customers can sign up on the homepage by entering their email address and selecting whether they're interested in men's or women's products. Subscribers also receive notifications about new arrivals, sales events, and promotions. Florsheim also offers SMS text alerts for VIP access to the best sales.
Florsheim's Imperial Club is a free rewards programme that customers can join online or in-store. Members automatically earn points with every purchase when using the same email address. Members receive a $25 Florsheim Gift Card when they spend $500 in a 6-month spend period, and a $100 Florsheim Gift Card when they spend $1,000 in a 6-month spend period. Additional benefits include pre-sale previews on selected promotions, invitations to exclusive members-only events, notifications of new arrivals, and a birthday voucher. There are two 6-month spend periods per year: Autumn/Winter (1 January to 30 June) and Spring/Summer (1 July to 31 December).
Florsheim offers a 30-day change-of-mind return policy on both in-store and online purchases. Items must be in unworn, original condition with original packaging (including the shoe box) and accompanied by proof of purchase. Online orders, including Click & Collect orders, can be returned to the online warehouse via Australia Post or in-store. Refunds for online orders returned in-store are processed back to the original payment method within 4 business days. Exchanges for the same or greater value can be processed in-store. Clearance items are excluded from the change-of-mind policy unless faulty. Florsheim complies with all Australian Consumer Law guarantees.
Florsheim offers free standard shipping on all Australian orders over $100, with a flat $9.90 fee for orders under $100. Express post is available on all orders for $12.90. Standard delivery takes an estimated 2–4 business days (2–6 days for WA, 5 days for NT). Florsheim uses Australia Post for deliveries and charges in Australian Dollars (AUD) inclusive of GST. Florsheim does not offer international shipping.
Florsheim offers Click & Collect with orders ready within 4 hours from participating retail stores. Customers select Click & Collect at checkout and choose their preferred store location. If an item is out of stock at the selected store, Florsheim will process a refund or arrange delivery from another location based on the customer's preference. Click & Collect orders follow the same return policy as standard online orders.
Florsheim is a heritage American footwear brand offering a comprehensive range of men's and women's shoes across dress, boots, casual, smart casual, sneakers, loafers and slip-on styles, along with a curated Accessories line including belts, socks, bags and shoe care. The Australian arm operates an online store and a network of Florsheim retail locations across the country, with Click and Collect available at participating stores within four hours of order placement. Florsheim also stocks the Nunn Bush By Florsheim line, dedicated School Shoes, Comfortech comfort styles and Wide Width Options. Use the latest Florsheim discount codes and voucher codes on this page to save on your next dress or casual shoe order.