
Redeem 200 NAJO loyalty points for $10 off orders of $100 or more. Points tiers scale up to $40 off for 800 points. Codes are valid for 3 months after redemption.
Devotee tier members (spend $500 to unlock) receive free standard shipping on every order regardless of order value, as part of the NAJO Loyalty program.
Icon tier members (spend $1,500 to reach) receive a $50 birthday gift, 200 points on tier entry, double-points days, and free express shipping on every order.
Devotee tier members (spend $500 to reach) receive a $40 birthday gift, 150 points on tier entry, double-points days, and free standard shipping on every order.
NAJO Admirer loyalty members (entry tier) receive a $30 birthday gift each year. Sign up to earn 50 points on your first order and 1 point per $1 spent.
Refer a friend to NAJO and give them $20 off their first purchase over $100. You earn $20 in points for each successful referral through the NAJO Loyalty program.

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NAJO offers free DHL Express shipping on all orders over $250, with a flat rate of $25 under the threshold. Every order is dispatched from Sydney within two business days and fully tracked, with delivery typically 2-4 days to metro areas, and duties and taxes are calculated at checkout.
NAJO offers a 14-day money-back guarantee on online orders, lodged through the online returns portal. A $15 processing fee applies to change-of-mind returns and is deducted from the refund, though it is waived for faulty items and where required under Australian Consumer Law. Earrings and engraved items are excluded for hygiene and personalisation reasons.
Customers can exchange any item for another size subject to stock availability, and the instant exchange option sends the new piece out as soon as the return is lodged. Purchases made through a stockist store are returned directly to the place of purchase.
All NAJO jewellery carries a 12-month warranty against faults. Claims are handled by the Sydney support team, available Monday to Friday, 9am-5pm AEST, by phone, email or the online contact form.
Newsletter subscribers receive early access to new collections and special offers before they are released to the public, along with updates from the NAJO Journal.
NAJO is an Australian sterling silver jewellery studio founded in Sydney in 1986 by designer Jo Tory, one of the country's pioneering female brand founders. Collections span earrings, necklaces, rings, bracelets, bangles and bridal pieces alongside a men's range, with sculptural designs inspired by Australia's oceans, landscapes and botanicals. Every order is dispatched from Sydney within two business days and sent worldwide via tracked DHL Express, free on orders over $250, and the brand is also stocked by jewellers across Australia. Each piece carries a 12-month warranty and a 14-day returns guarantee, and newsletter subscribers get early access to new collections. Use the latest NAJO discount codes and promo codes on this page to save on your next jewellery order.